This new normal represents a near-total dependence on Amazon’s cloud-computing operation, Amazon Web Services (AWS), and places a substantial portion of our professional and social lives in the hands of a private monopolist. Although using a variety of applications gives many users the sense that they are supporting many different companies, this is a façade. The home confinement forced on most Americans by Covid-19 has created a new dependency on internet-based services for work and for play. AWS is the dominant market leader in the industry, with a 48 percent market share. During the first quarter, Slack added a record 12,000 net new paid customers, up 28% year over year, while clients contributing $100,000 in annual recurring revenue (ARR) grew 49%.The new normal for millions of people represents a near-total dependence on Amazon’s cloud-computing operation, Amazon Web Services (AWS), and places a substantial portion of our professional and social lives in the hands of a private monopolist. The company was already enjoying a significant degree of success attracting users. "By integrating AWS services with Slack's channel-based messaging platform, we're helping teams easily and seamlessly manage their cloud infrastructure projects and launch cloud-based services without ever leaving Slack." "Strategically partnering with AWS allows both companies to scale to meet demand and deliver enterprise-grade offerings to our customers," said Stewart Butterfield, CEO and co-founder of Slack. In addition to using AWS as the foundation for its technology platform, Slack is now making Amazon its preferred partner for a wide variety of cloud computing tasks, such as storage, compute, database, security, analytics, and machine learning, as well as for future collaboration features.
Slack's chat app already resided on AWS, but this agreement takes that to whole new level.
This expands the existing cloud computing relationship between Amazon and Slack. Left to right: Slack CTO Cal Henderson, CFO Allen Shim, and CEO Stewart Butterfield in front of the New York Stock Exchange.
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